Most of what happens to you gets filed away properly. You can think about it, talk about it, and then put it back. Some experiences don't get filed in the same way. The memory keeps its original intensity, and anything that reminds you of it brings up unpleasant thoughts, physical sensations and emotions.
That is the difference between remembering something and still reacting to it years later.
EMDR (Eye Movement Desensitisation and Reprocessing) is a structured, evidence-based therapy for trauma and distressing memories. It targets the experiences that were never fully processed and are still causing a reaction now.
Paul Clifford is a registered psychologist offering EMDR from his rooms on Pakington Street, Geelong West. Sessions are one on one, in person or online, for adults 18 and over. Medicare rebates are available with a GP referral.
EMDR isn't a separate service or a special booking. You book a standard psychology session with Paul and EMDR is used within it. Read more below or book a session in minutes.

EMDR is best known for PTSD, and that is where most of the research sits. It is used for:
Behind most of these are beliefs that formed at the time and never got updated. Some common beliefs centre on themes including safety, trust, control, worth, shame, responsibility, belonging, being loveable and competence. EMDR targets the memories those beliefs came from. More on these below.
Trauma isn't always flashbacks and panic. People who come to EMDR describe:
You don't need a PTSD diagnosis to start. A lot of people come in with something that has never had a name.

Most people think of trauma as one devastating event. Sometimes it is. Just as often it is years of smaller things that added up. A household where you had to watch everyone's mood. A relationship where saying no wasn't an option. A period of your life you got through by switching off.
Everyday memories get stored as something that happened in the past. A traumatic memory gets stored differently. It is stored in three parts: the sensory detail (eg: what you saw, heard, touched), the emotion and body reaction (eg: overwhelm, sadness, fear), and the meaning you took from it (eg: "I'm not safe", "I am at fault"). Any one of the three can trigger the other two. A sound, a picture, a smell or a tone of voice. Earlier experiences also shape how later ones are stored, which is why a reaction today can be far bigger than the situation calls for.
We can't change what happened. What therapy can work on is how the memory is stored and how much it still affects you now. EMDR works on those memories directly, and you don't have to talk through every detail to do it.
The meaning a person takes from what happened becomes a belief about themselves. These are the ones that come up most often in EMDR, and how they tend to show up
day to day.
Most people recognise one or more of these straight away. Working out which belief goes with which memory is part of the first phase of EMDR.

EMDR follows a set eight-phase protocol. In practice the work has three parts. We go through your history and work out which memories to target and which beliefs go with them. You learn ways to settle yourself first: a calm place you can go back to, slow breathing, a way of setting things aside between sessions. You agree on a stop signal. No memory is worked on until this is in place.

You hold the target memory in mind, along with the belief and where you feel it in your body, while following short sets of eye movements or taps. After each set Paul asks what you noticed and you keep going from there. Sets continue until you rate the memory as much less distressing than when you started. You don't need to describe it in detail and you can stop at any point.

Once the distress has reduced, the work turns to what you want to believe about yourself instead ("I'm safe now", "I did what I could"). That belief is paired with the memory using the same eye movements, and a body scan checks for any tension still attached to it. The session closes with time to settle. At the next session the memory is checked again before moving on.
This is the work EMDR is best known for. It covers the single events most people picture when they hear the word trauma: a car accident, an assault, a workplace incident, a birth that went badly, a sudden death. It also covers people whose job puts them in front of these things repeatedly, such as emergency services, defence and health workers.
Complex trauma is different. It comes from things that went on for a long time, often in childhood: neglect, abuse, bullying, a parent who was unpredictable. There may be no single event to point to. What you have instead is a set of reactions and beliefs about yourself that formed early and never got updated.
A lot of anxiety has a history. Panic attacks that started after a particular event. A fear of driving since the accident. A health worry that took hold after a scare. Where the anxiety can be traced back to an experience, EMDR can be used to target that experience directly.
For OCD, EMDR is used alongside standard treatment such as exposure and response prevention. It is not a replacement for it. Where the core fear driving a compulsion links back to something that happened, that memory can be targeted.
Phobias connected to an incident, such as a dog attack, a near drowning, a car crash or a public humiliation, are a common referral for EMDR. The work goes back to where the fear started.
Not all trauma comes from one catastrophic event. For many people the damage came from years of relationships that weren't safe: a parent who wasn't emotionally there, a partner who was controlling, betrayal, abandonment, being the one who always had to hold it together.
This tends to show up as anxious attachment, fear of being left, trouble trusting people, or picking the same kind of partner over and over. Behind it are beliefs that formed early. "I'm too much." "I always get left." "It isn't safe to depend on anyone."
EMDR targets the memories where those beliefs started, and works on the feeling as well as the thought. People often come to this work after talking therapy has helped them understand the pattern.
Medical trauma comes from medical events, procedures or environments. Surgery, an ICU stay, a serious diagnosis, a traumatic birth, a long stretch of not knowing what was wrong. A procedure can go perfectly and still leave you with panic at check-ups, a fear of hospitals, or a deep distrust of anyone in scrubs.
EMDR targets the specific moments that were distressing: waking in pain, being told the news, being unable to move or speak. You don't have to relive the whole admission.
It is also used with people living with a chronic condition, where the difficult experience is ongoing and unpredictable. EMDR does not treat the physical illness. The work is about the distress that comes with it.
Grief is not something to be fixed, and most grief does not need therapy. Sometimes it doesn't ease. A death that was sudden or violent. Not getting to say goodbye. A loss mixed with guilt, or with a complicated relationship. A miscarriage or stillbirth. The end of a relationship you didn't see coming.
In these cases EMDR is used to target the parts of the loss that stay intrusive, such as the moment you found out, the last conversation, the image you can't shift. The work focuses on those specific moments so that grieving the loss itself has room to happen.
Not all depression starts with an event, but sometimes it does. A loss, a relationship ending, a period of being treated badly, a failure that stuck. When low mood traces back to something that happened, and especially when it keeps coming back after other treatment, the memories behind it are a reasonable target.
Depression in people who come for EMDR often carries beliefs like "I'm a failure", "nothing I do matters" or "I'll always be alone". These usually formed at a specific time, and that is where the work goes.
EMDR is used alongside the usual approaches to depression. It is not a replacement for them.

Paul is a registered psychologist and the principal of Head Start Counselling & Psychology. He works with adults on trauma, depression, anxiety and the patterns that come out of difficult experiences. He has completed EMDR training and is pursuing EMDRAA accreditation.
Aimed at the cause. The work targets the experiences and beliefs behind the pattern. Early sessions are spent working out which beliefs are driving things, then EMDR is used on the memories they came from.
A plan built around you. Your history and your goals are yours. The plan is written with you and revised as you go.
You set the pace. You decide what to work on and how fast. If EMDR isn't the right fit for what you bring in, Paul will say so and talk through other options.
PTSD, including complex PTSD from childhood. EMDR is recommended for adults with PTSD by the Australian national guidelines and by the equivalent bodies in the UK and internationally, including the World Health Organisation. In the largest independent comparison of PTSD treatments, EMDR performed at least as well as the other leading therapies. Newer trials show people with complex trauma from childhood can go straight into EMDR without months of preparation first, with no increase in dropout or harm.
Sources: Phoenix Australia PTSD guidelines (2020); NICE (2018); WHO (2013); ISTSS (2019); Mavranezouli et al. 2020; Simpson et al. 2025; van Vliet et al. 2021.
Depression linked to past events, specific phobias, and panic disorder. Controlled trials have found EMDR does as well as standard treatments such as CBT for these problems. The studies are fewer and smaller than for PTSD, so the evidence is solid but still building.
Sources: Jia et al. 2021 (depression); Doering et al. 2013 (phobia); Horst et al. 2017 (panic); McMullen & Lee 2024.
OCD, chronic pain, substance use and prolonged grief. Early trials are promising. In these areas EMDR is used as one part of treatment, with the usual approach for that condition still in place. Paul will advise which category your situation falls into before you start.
Sources: Marsden et al. 2018 (OCD); Tesarz et al. 2014 (chronic pain); Valiente-Gómez et al. 2017 (substance use); McMullen & Lee 2024.
An EMDR session is a standard psychology session with Paul. Same booking, same 50 minutes, same fee. There is nothing extra to arrange. Current fees are on the Fees & Rebates page.
Medicare. EMDR is done within a standard psychology session, so the usual Medicare rebate applies. If your GP prepares a Mental Health Care Plan (MHCP) you can claim a rebate on up to 10 sessions each calendar year. Bring the referral and MHCP to your first appointment or have your GP send it through beforehand.
Private health. Rebates may apply depending on your extras cover. Check with your fund.
Cancellation terms and payment details are also on the Fees & Rebates page.

Talk therapy helps you understand what happened. EMDR works on the memory itself, using eye movements while you hold it in mind. There is less talking, and you don't have to go through the whole story.
No. Many people come in functioning well on the outside and tired of managing something that never fully settles. You don't have to be at breaking point to begin.
It depends on your history and what you're working on. A single event is usually shorter work than something that went on for years. We set a realistic pace early and review it as we go.
Not in detail. Paul needs enough to know what to target. Beyond that, you can keep the content to yourself if you want to.
No. Exposure therapy involves staying with the memory for a long stretch until the distress comes down. EMDR uses short, interrupted sets, and your mind is free to move wherever it goes. Research on real sessions found people did better when they kept some distance from the memory, which is the opposite of what exposure asks for.
Usually weekly. For complex or long-standing trauma Paul may suggest the first few sessions closer together, because the memory keeps changing between sessions and a long gap can slow that down.
Often that is exactly who EMDR is for. When talking about the past hasn't been enough, EMDR works on the experiences that are still causing the reaction.
Different for everyone. Some people feel tired afterwards. Some notice things surfacing between sessions. Paul will go through what to expect and what to do if that happens.
No. You are awake and aware the whole time, nothing is suggested to you, and you remember everything about the session. The eye movements are a way of keeping part of your attention in the room while you hold a memory in mind. You can stop at any point.
No. You can book directly. You only need a GP referral if you want to claim the Medicare rebate.
Yes, tell Paul before you start. EMDR changes how vivid a memory is, which is good clinically and a problem if you may need to give evidence. If a police statement, court case or compensation claim is possible, Paul will talk through timing and make sure your account is properly recorded first.
EMDR has been researched for over thirty years and is a well recognised therapy. Paul goes through your history first and won't start processing until you have ways to steady yourself. You stay in control of the session throughout. Paul also goes through what to do between sessions if anything comes up.

Book an initial psychology session with Paul. Bookings are made online and take a couple of minutes. After some groundwork, EMDR is done within standard sessions.
Head Start Counselling & Psychology
5/194 Pakington Street, Geelong West Victoria 3218, Australia
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