Employee Assistance Program (EAP)

Do Your Employees Need Support?

The Employee Assistance Program (EAP) is a short-term, independent, and strictly confidential service provided by Head Start Counselling & Psychology. Our program ensures employees and their immediate family members can access professional psychological and counselling support for personal, clinical or work-related issues that may impact wellbeing and job performance.

Employers can support their staff and become an employer of choice with an EAP. Our team includes registered psychologists and qualified counsellors, offering evidence-based support for concerns such as:

Work-related stress, conflict, or organisational change
Personal challenges including depression, anxiety and grief
Adjustment difficulties, stress and burnout, and emotional overwhelm

The EAP service aims to enhance mental health and wellbeing, maximise productivity and improve organisational culture.

The Benefits of an EAP

Entitlements and Booking Process

Employers benefit from the EAP as it targets and improves:

Lost productivity
Absenteeism
High levels of stress and anxiety
Employee turnover
Accidents
Critical incidents

This voluntary and confidential service can lead to improvements in workplace culture and an increase in staff morale, performance and productivity.

Entitlements and Booking Process

The EAP service is available 6-days a week, during and after business hours. The maximum number of sessions is negotiated with each employer but typically varies between 6-10 per person or family member, per calendar year.

Once a staff member has exhausted their free sessions, Head Start Counselling & Psychology will discuss options based on their personal circumstances. Quite often, employees will continue with therapy and personally cover the cost of their sessions.

Once an EAP agreement is in place, employees can book sessions directly and anonymously using the booking page.

Employee Assistance Program (EAP)

Do Your Employees Need Support?

The Benefits of an EAP

Entitlements and Booking Process

Entitlements and Booking Process

Entitlements and Booking Process

Entitlements and Booking Process

Entitlements and Booking Process

Enquire About an EAP

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