These resources cater to diverse needs, with many providing round-the-clock support for various age groups and specific situations.
Please note that service hours and availability may change. It's advisable to contact the services directly or visit their official websites for the most up-to-date information.
Emergency and Crisis Services
Youth and Family Support
- Kids Helpline: 1800 551 800 – 24/7 counselling for individuals aged 5 to 25.
Website: https://kidshelpline.com.au/
- eheadspace: 1800 650 890 – Support for young people aged 12–25 and their families, available 9am–1am AEST daily.
Website: https://eheadspace.org.au/
- Beyond Blue: 1300 224 636 – 24/7 support for mental health and wellbeing.
Website: https://www.beyondblue.org.au/
- PANDA (Perinatal Anxiety & Depression Australia): 1300 726 306 – Support for expecting and new parents, available Monday to Friday 9am–7:30pm, Saturday 9am–4pm AEST.
Website: https://panda.org.au/
- Carers Australia: 1800 242 636 – Emotional support for carers and families, available Monday to Friday 9am–5pm.
Website: https://www.carersaustralia.com.au/
Specialised Support Services
- Butterfly Foundation National Helpline: 1800 334 673 – Support for eating disorders and body image issues, available 8am–midnight AEST, 7 days a week.
Website: https://butterfly.org.au/
- SANE Australia: 1800 187 263 – Information on mental illness symptoms, treatments, and peer support forums.
Website: https://www.sane.org/
- GriefLine: 1300 845 745 – Support for people experiencing grief and loss, available 8am–8pm AEST, 7 days a week.
Website: https://griefline.org.au/
- Open Arms – Veterans & Families Counselling: 1800 011 046 – 24/7 counselling and support for current and former ADF personnel and their families.
Website: https://www.openarms.gov.au/
- QLife: 1800 184 527 – Support for LGBTQIA+ communities, available 3pm–midnight AEST daily.
Website: https://qlife.org.au/
Family Violence and Regional Support
- The Orange Door – Barwon Region: 1800 312 820 – Support for individuals and families experiencing family violence or needing extra support with the care of children, available Monday to Friday 9am–5pm.
Website: https://www.orangedoor.vic.gov.au/
- The Sexual Assault & Family Violence Centre (SAFV): 03 5222 4318 – Support for individuals affected by sexual assault and family violence in the Barwon region.
Website: https://www.safvcentre.org.au/